Privacy Policy

01 Scope of This Policy

This Policy applies to personal information we collect through the Site, through direct communications (such as email or contact forms), and in the course of providing our advisory, procurement, investment facilitation, and related services. It applies to visitors, prospective and actual clients, investors, partners, startup founders, and other individuals who interact with us.

02 Information We Collect

We collect personal information that you provide to us and information generated through your use of the Site. This may include:

Information you provide

• Contact details — name, organization, email address, country or region, and any other details you submit through our contact forms or communications;
• Engagement information — the nature of your enquiry, your role (e.g. government, investor, startup, partner), and details about your project, mandate, or investment interest;
• Correspondence — records of communications between you and Centinum;
• Newsletter subscription — your email address if you subscribe to our insights newsletter.

Information collected automatically

• Technical data — IP address, browser type, device information, and operating system;
• Usage data — pages visited, time spent, referring URLs, and interactions with the Site.

03 How We Collect Information

We collect personal information directly from you when you complete a form, subscribe to our newsletter, or communicate with us; automatically through cookies and similar technologies when you use the Site; and, where relevant to an engagement, from third parties such as partners, referrers, or public sources, in accordance with applicable law.

04 How We Use Your Information

We use personal information for the following purposes:

• To respond to your enquiries and communicate with you;
• To provide, manage, and deliver our services and engagements;
• To assess and facilitate potential advisory, procurement, investment, and partnership opportunities;
• To send you our newsletter and insights where you have subscribed;
• To operate, maintain, secure, and improve the Site;
• To comply with legal, regulatory, anti-corruption, anti-money-laundering, and sanctions obligations;
• To protect our rights, property, and the safety of others.

05 Legal Basis & Consent

We collect, use, and disclose personal information with your consent, or as otherwise permitted or required by law. By providing personal information to us, you consent to its collection, use, and disclosure as described in this Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us — though this may affect our ability to provide certain services.

06 Disclosure of Information

We do not sell your personal information. We may disclose personal information in the following circumstances:

• Service providers — to trusted third parties who perform services on our behalf (such as IT, hosting, and communications providers), bound by confidentiality obligations;
• Engagement partners — where necessary to deliver an engagement, to relevant counterparties such as investors, governments, contractors, or partners, in accordance with the applicable agreement;
• Legal & regulatory — where required by law, regulation, legal process, or governmental request, or to comply with anti-corruption, anti-money-laundering, or sanctions requirements;
• Business transfers — in connection with a corporate transaction such as a merger, acquisition, or reorganization;
• Protection of rights — to protect the rights, property, or safety of Centinum, our clients, or others.

07 International Data Transfers

Centinum operates across Canada and the Global South. As a result, your personal information may be transferred to, stored, or processed in jurisdictions outside your own, including outside Canada. Where we transfer personal information internationally, we take reasonable steps to ensure it is protected consistent with this Policy and applicable law. Please note that information stored or processed in another jurisdiction may be subject to the laws of that jurisdiction, including lawful access by courts, law enforcement, and governmental authorities.

08 Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with legal, regulatory, accounting, and contractual obligations. When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

09 How We Protect Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk and are responsible for keeping your own credentials and communications secure.

10 Cookies & Analytics

The Site may use cookies and similar technologies to operate effectively, remember preferences, and understand how the Site is used. We may use analytics tools to collect aggregated usage data to improve the Site. You can control or disable cookies through your browser settings, although some features of the Site may not function properly as a result.

11 Your Rights & Choices

Subject to applicable law, you have the right to:

• Access — request access to the personal information we hold about you;
• Correction — request correction of inaccurate or incomplete information;
• Withdrawal of consent — withdraw consent to our use of your information, subject to legal and contractual limits;
• Unsubscribe — opt out of our newsletter at any time using the unsubscribe link or by contacting us;
• Deletion — request deletion of your personal information, subject to our legal and contractual retention obligations.

To exercise any of these rights, contact us at info@centinumgroup.com. We may need to verify your identity before responding to a request.

12 Third-Party Links

The Site may contain links to third-party websites and services. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13 Children's Privacy

The Site and our services are directed to businesses, institutions, and professionals, and are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

14 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

15 Contact & Complaints

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at info@centinumgroup.com.

If you are not satisfied with our response, you may have the right to escalate your concern to the Office of the Privacy Commissioner of Canada or the applicable data protection authority in your jurisdiction.